End-of-year CPD

Complete, record and submit your hours ahead of the 31 December deadline.




The information below is designed to answer any questions you might have about end-of-year CPD; from an overview of your requirements to how to access the system.

The deadline for CPD submission is 31 December.

Before you submit, check you have...

  1. Completed your required hours
  2. Completed 1 hour of ethics
  3. Completed 1 hour per specified function you fulfill
  4. Uploaded evidence of CPD completed*

Learn more about CPD requirements

*non-Insurance Institute CPD only


Navigating the system...

Earlier this year, we introduced a new CPD system. Watch the videos below to learn more about finding your way around it. Forgot your password? 
Institute Qualified or Grandfathered? Watch this.
ACII or FCII? Watch this.

Need help?

The Frequently Asked Questions below may give you a quick answer, however, if they don't, our Member Services team are available to help Monday-Friday from 9am-5pm. Please note that they will be working reduced hours over the Christmas period.

Christmas opening hours

Our office will close on 21 December at 5pm and re-open on 2 January at 9am. For urgent CPD queries, our Member Services team will be working the following hours:
  • Thursday 27 December: 10am to 3pm
  • Friday 28 December: 10am to 3pm
  • Monday 31 December: 10am to 3pm

Email memberservices@iii.ie or call 01 645 6670.



  • Complete 15 hours of CPD per calendar year.
  • This must include 1 hour of ethics and 1 hour per function fulfilled.
  • Ensure the content of the CPD is directly relevant to your functions.
  • Participate in The Insurance Institute’s CPD scheme. 

If you are Grandfathered or hold a CII designation (ACII or FCII), you can participate in any CPD scheme operated by a relevant professional body (including The Insurance Institute). Alternatively retain a written log of your CPD activity.


Learn more about your CPD requirements on the CII website here

  1. Click here
  2. Log in with your Member ID and password
    1. If you've forgotten your password, click the 'forgot password' link under the 'login' button - note it may be your work email that's attached to your membership.
  3. Once logged in, click the blue 'Connect' button.
  4. Click the 'CPD Log' portlet.
Click here and input your details to request a new password. Note that your new password will be sent to the email address attached to your membership. This may be your work email.

Online CPD content is available through the homepage of Connect via the 'Face to Face and Online CPD' portlet. Choose 'eLearning' and you will see the list of content accredited for your designation. 

To access Connect, click the blue 'Connect' button once logged in to the Member Area.

For best results, we recommend that you use the Google Chrome browser.

Most browsers, with the exception of Microsoft Edge should work without major issue, however, if you come across any issues when viewing our online content, we recommend that you switch to Google Chrome.

Some of our eLearning content requires the use of Adobe Flash. You may need to enable Flash on your browser. We have created some 'how-to' videos here that may be of help to you.

Once logged in, you can do this in two ways:

1. Click the ‘Add CPD Activity’ portlet from the homepage of Connect. From here you can search for the course you completed.

2. Click ‘CPD Log’ from the homepage of Connect. Then click ‘Add CPD’ in the middle right hand corner. This will allow you to search for CPD courses.

All CPD must be completed by 31 December. However, if you have completed your hours but forgotten to click 'submit', you have until 31 January to do so. No CPD hours can be added once midnight on the 31 December has passed.

It all depends on when you passed your last exam in 2018.

If you were a new graduate awarded a designation (e.g. APA) following January or May exams, you are subject to the following requirements for 2018.


You will need to complete 4 hours of CPD. This includes 1 hour of ethics and 1 hour per specified function fulfilled.


If your last exam was in September or November, your CPD requirement will begin in January 2019.

If you hold an ACII/FCII designation by the CII you will need to check the CPD requirements that apply on www.cii.co.uk/cpd

If you are a Qualified or Grandfathered Person and were not providing financial advice during a defined period, you may be entitled to a pro-rata reduction in the required number of CPD hours for any given year.

You should apply for a pro-rata adjustment in advance of taking any leave.

You can request a pro-rata adjustment in the following circumstances:

statutory maternity leave
  • statutory adoption leave
  • statutory block parental leave

Pro-rata adjustments are not granted in the following situations:

  • part-time work/job-sharing
  • holidays (including when taken immediately prior to or following maternity/adoption/parental/carer’s leave)

If you wish to apply for a pro-rata adjustment, download and complete this form and email it to the Member Services team at memberservices@iii.ie

If you hold a professional designation, you must complete 15 hours formal CPD each year to meet your requirement, one of which must relate to ethics.

The situation can be a little more complex if you hold multiple designations. Here are some scenarios that might help to clarify the situation – however, we’re here to chat you through the process. Call us on 01 645 6670 for further information.

  • Scenario A. If you hold an APA with both The Insurance Institute and the LIA, you must complete a total of 15 hours CPD between both designations (1 hour must be in ethics and 1 hour for each product category)
  • Scenario B. If you hold a CIP with The Insurance Institute and an APA Life with the LIA, you must complete a total of 15 hours between both qualifications (1 hour must be in ethics and 1 hour for each product category). You should record your CPD with the body who holds the most senior qualification – in this case, The Insurance Institute.
  • Scenario C. If you hold a CIP with The Insurance Institute and a QFA with the LIA, you must complete 15 hours CPD for each designation, i.e. a total of 30 hours. Some of the hours you complete may satisfy the CPD requirement for both bodies, so you can add this to both of your CPD records. If you hold both of these designations, you must record CPD for the CIP with The Insurance Institute and CPD for the QFA with the LIA.

Log in to submit CPD


If you have any questions regarding your CPD, please contact Member Services by email at memberservices@iii.ie or by phone 01 645 6670.